218 W Erie St, Level 3
The entrance is the black door beside the bakery, not the main lobby — everybody tries the lobby first. Ring the buzzer marked Glow Lab and take the lift to the third floor.
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Home/Contact
ConsultationsForty-five minutes with a doctor, 3D imaging, and a written plan to take home — complimentary this month, with no obligation to treat. Priya answers the phone from 8:30, half an hour before the clinic opens.
You will get a call back within one business day, from a person who can actually answer clinical questions rather than read from a script.
The entrance is the black door beside the bakery, not the main lobby — everybody tries the lobby first. Ring the buzzer marked Glow Lab and take the lift to the third floor.
Last consultation an hour before close. Saturday books about three weeks ahead; Wednesday mornings are almost always free.
Book a Free ScanIdeally, yes — we photograph you at the start and clean skin gives a truer baseline. If that is not practical we will remove it for you, it just takes ten minutes out of the appointment.
Everything you currently put on your face, including the things you are slightly embarrassed about. Photographs of your skin on a bad week are genuinely useful too.
Consultations are usually within a week. Treatment lists run two to three weeks, and Dr Reeve's Saturday list is closer to five.
Free up to 24 hours before. Inside that we charge 50% of the booked treatment, and consultations are never charged for at all.
Yes, to the consultation and to any treatment. Under-18s cannot be treated here at all, and cannot wait unaccompanied in the clinic.
Priya answers from 8:30 and can usually tell you within two minutes whether we are the right clinic for what you want.